businesse english

Business English Lin Chan is calling from Acme Appliances She wants to speack with Msr Wilson Senior Mrs Wilson is not available at the moment The expression that she uses to take a message is « May I take a message « « Could you ask him to phone me please « 23115654 The aim for a call it's organize a meeting Thursday 2:30 Voici les structures à utiliser pour : a) Répondre au téléphone (Name of the company), can I help you ? b) Demander à parler a quelqu'un I'd like to speak to (NAME) if he/she available. Could I speack to (NAME) if is available. Is (NAME) available, please ? Could you put me through to (NAME) ? C ) Pour dire que quelqu'un ne peut vous répondre pour le moment I'm sorry, (NAME) is not available at present I'm sorry, (NAME) is at a meeting at the moment I'm sorry, (NAME) is out of the office at the moment. D ) Laisser un message Could you ask me to phone me please ? Could you get him/her to return my call, please ? If she could call me back, that would be great. E ) Vérifier les détails I'm sorry, I didn't catch your name Could you repeat at the number, please ? Could I have your number, again, please ? Would you mind repeating that ? Let me check your number, 0648643468. F ) Remercier quelqu'un d' avoir retourner l'appel Thaks for calling back Thanks you for returning my call G ) Cloturer une conversation I look foward to seeing you then.